We’re Here for You
Whether you’re new to the area, preparing for deployment, concerned about school, or simply unsure where to turn — this page is your first step to getting the support you need.
No question is too small. No worry is insignificant.
If something is affecting your child’s wellbeing, learning, or confidence, please reach out.
Contact the Service Children’s Champion
If you need advice, guidance, or a listening ear, you can contact us directly.
We can help with:
- School or transition concerns
- Emotional wellbeing and deployment worries
- Questions about support in school
- Understanding the Service Pupil Premium
- Finding local activities, clubs, or services
- Signposting to specialist help
Use our contact form or email us. We aim to respond as quickly as possible.
Worried About Your Child?
If you have concerns about your child’s emotions, behaviour, school experience, or general wellbeing, please reach out early.
Even a short conversation can help you understand the options and feel more confident about next steps.
We can offer:
- Advice tailored to your child’s needs
- Calm, practical guidance
- Wellbeing resources and activities
- Strategies to share with school
- Signposting to trusted local services
You don’t have to figure it out alone.
If You Need Urgent or Specialist Help
If your child or family needs immediate or specialist support, please use the links provided at the bottom of this page for safeguarding, medical, or mental health assistance.
You can still contact us afterwards for additional guidance and follow‑up support.
Other Support Services
Here are some of the services families often find helpful:
School Support
- Pastoral teams
- Teachers and SEND staff
- Service Children Advocates
Community Support
- Unit Welfare Officer
- Army Welfare Service
- e50K
- Youth and community groups
Wellbeing Support
- NHS advice services
- Local mental health and wellbeing organisations
- National helplines for parents and young people
If you’re not sure which service is right for you, just ask — we’ll help you find the right path.
Urgent or Specialist Support (North Yorkshire)
If you or your child need urgent help, please use the services below. These are trusted local and national services available to families in North Yorkshire.
Emergency Services (Police/Ambulance/Fire): Dial 999 for immediate danger.North Yorkshire Children & Families Service: 0300 131 2 131
Emergency Duty Team (Out of Hours): 0300 131 2 131
NHS 111 (Mental Health Crisis Line): Call 111 and choose the mental health option.
CAMHS Routine Referrals: 0300 013 4778 (Mon–Fri 9am–5pm)
Compass Phoenix (Emotional Wellbeing & Substance Support): Ages 9–19
Childline: 0800 1111
North Yorkshire Safeguarding Children Partnership: safeguardingchildren.co.uk
North Yorkshire Police (Non-emergency): 101
You and Your Child Matter
Service life can be exciting, unpredictable, challenging, and rewarding — often all at once.
Whatever your family is facing right now, help is available.
Reaching out is a sign of strength, and we’re here to support you every step of the way.